The challenge
The client wanted to apply AI to its telesales operation.
Technology Services • Azure AI
Machine Learning
Machine Learning Models to Support Telesales
Built machine learning models on Azure to automate and improve telesales processes, with API integration and CI/CD.
Ref: IPTLS104161
Video story · 1:01
The approach
Kumulus prepared the data, developed machine learning models and validated them technically, using Microsoft Azure with APIs, DevOps and CI/CD.
The outcome
Model-supported sales work now has a repeatable release path into existing telesales operations. The Azure machine-learning workflow is exposed through API Management, with Terraform and CI/CD pipelines deploying Azure Functions to development and production, and performance testing.
Built on Azure AI
Powered by
Could this work for your organisation?
The AI Audit shows where data and AI will deliver measurable value for you first.