The challenge
Internal requests were handled in a scattered way, and the client wanted to centralise them in one place.
Energy & Utilities
Applications
Low-Code App to Centralise Requests
Built a low-code application to centralise the intake and tracking of internal requests.
Ref: MCOMR105800
Video story · 1:01
The approach
Kumulus developed a low-code application and the integrations needed to centralise the request process.
The outcome
Business teams now have one consistent way to submit and track requests to IT, governance and development teams. The low-code application classifies requests as defects, support or projects, and manages owners, approval steps, status and history in a single workflow.
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