The challenge
The client wanted to add an AI-powered chatbot to its public portal.
Public Sector • Azure AI
AI Application
Generative AI Chatbot for a Public Information Portal
Built a generative AI chatbot for a public sector portal using Azure OpenAI to help users find information.
Ref: IMSFT105085
Video story · 1:01
The approach
Kumulus integrated Azure OpenAI into the portal application, covering architecture, APIs, user experience and operational controls, with CI/CD and DevOps practices on Microsoft Azure.
The outcome
Portal users can now search and retrieve information by asking natural-language questions. GPT-4 and Azure AI Search combine semantic and vector retrieval, while monitoring and CI/CD give the service a managed foundation for ongoing maintenance.
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